Terms of Service
The rules for your Isara account and purchases.
Last updated: October 28, 2026
1. Who operates Isara
Isara is operated by RFNX777 LLC, a Wyoming limited liability company. Address: 30 N Gould St, Ste N, Sheridan, WY 82801, United States. Contact: [email protected]. These terms cover isara.online, the Isara game service and the Store.
2. Your account
Provide accurate registration and payment information and keep your password and recovery details private. Contact us if you suspect unauthorised access. Do not impersonate staff or other people. You must have the legal capacity to enter this agreement; if you are a minor, a parent or guardian must authorise your participation and any purchases as required by applicable law.
3. Fair play and community rules
Do not use bots, unauthorised automation, cheats, exploits or modified tools to gain an unfair advantage. Do not attack the service, distribute malware, harass others, make threats or publish another person's private information. Report bugs rather than exploiting them. Normal player-versus-player combat permitted by the game is not itself a breach of these terms.
Multi-clienting is prohibited. Each person may run only one Isara game client and have only one character logged in at a time, across all accounts and devices. Running multiple clients or controlling multiple online characters is prohibited, including for rune making or skill training. Using extra accounts, devices, VPNs or proxies to evade this rule is prohibited. The rule applies to each person; sharing an IP address alone is not a rule violation.
We may investigate, restrict or suspend accounts for rule violations, fraud or threats to service security. Measures should reflect the evidence and seriousness of the issue. You may ask for a human review at our contact email. Buying points does not exempt anyone from the rules; moderation does not remove mandatory consumer rights.
4. Store points and digital services
Store points are credits used within Isara for the offerings described in the Store. They are not a bank balance, cryptocurrency or investment. We do not offer a cash-out service; this does not affect any refund required by law. Read the item description, price and any requirements before purchasing. Payment packages are credited to the account signed in when the order is created, after the payment provider confirms successful payment.
Any character transfer must use the official Character Bazaar and meet its displayed restrictions. Character progress transfers with the character; account credentials, account premium and account point balances do not transfer to the buyer. Unofficial account sales are not supported by Isara.
Prices, delivery, complaints, withdrawal and refunds are explained in our Payments & Refunds policy. Those provisions form part of these terms. Statutory remedies remain available.
5. Availability and changes
We aim to maintain a lasting game world, but cannot promise uninterrupted service or a particular player population. Maintenance, incidents and updates may affect access. We may correct errors and change gameplay to maintain the service and fair play. Changes affecting paid content or services remain subject to applicable consumer rights, including any required notice and remedies.
6. Privacy and fair-play monitoring
We process account, connection, transaction and gameplay data as described in our Privacy Policy. Gameplay monitoring supports security and enforcement of the fair-play rules. You may contact us to request review of an account restriction.
7. Content and intellectual property
Only submit content you are entitled to share. You allow us to display and process your submitted content to provide and moderate the service. Third-party names, artwork and trademarks belong to their respective owners. Isara is an independent project and is not affiliated with or endorsed by CipSoft.
8. Ending use and resolving problems
You may stop playing at any time and contact us about account closure or data rights. Closing an account does not automatically erase records that must be retained for tax, fraud prevention or legal claims. Contact us with the affected character or order reference when reporting a problem; never send your password.
Nothing in these terms excludes liability that cannot legally be excluded, or deprives consumers of mandatory protections, remedies or access to competent courts in their country. We do not require you to waive those rights or accept mandatory arbitration.
9. Updates
The date above identifies this version. Material future changes will be communicated through the website or an appropriate account notice before they take effect where required. Changes do not retrospectively remove rights relating to existing purchases.